DPW continues to aggressively fill potholes throughout Melrose. The pothole crew has been steadily addressing potholes since weather conditions allowed in early April. As you know, this Spring has been especially treacherous after a historic winter. DPW has addressed more than 200 work orders during this time, many with multiple locations, and continues to fulfill work orders as they come in. Thank you to everyone for reaching out and helping us identify these areas throughout the city. Our crew continues to be out several times a week. This work does take considerable time and we thank you for your patience.
As long as weather allows, we make all efforts possible to address them within 7-10 work days.
You can submit pothole repair requests using one of the following:
- E-mail the Department at firstname.lastname@example.org
- Enter a request on the DPW Work Order Request System located on the City of Melrose website
- Download the Commonwealth Connect App and use it to report potholes through your smart phone
- Call our Operations Facility at 781-665-0142. The office is open from Monday through Friday from 7:00 a.m. to 4:00 p.m.